Electric Remote Control Garage Door Opener Troubleshooting
What is a door opener?
The door opener is a drive composed of a motor, a speed change mechanism, and a clutch device, and is an electromechanical product. It is usually used to realize the electric opening and closing of various doors.
Troubleshooting of electric remote control garage door opener
1. The garage door opener cannot be operated neither from the door control panel nor from the remote control
Do garage door openers have power? Insert a light into the socket. If the light does not come on, check the fuse box or circuit breaker. Are all doors unlocked? Re-read the installation instructions warnings. Is there ice or snow under the door? The door may have frozen to the ground. Clear obstacles. The garage door spring may have broken. Ask a qualified person to replace it.
2. The garage door opener can be operated from the remote control but not from the door control panel.
Is the door control panel button lit? If it does not light up, remove the bell wire from the garage door opener terminal. Short the red and white terminals with one wire touching both terminals at the same time. If the garage door operator operates, check the door control panel for wiring errors, shorts under the staples, or broken wires. Are all wiring connections good? Read the installation instructions again.
3. Garage door opener can be operated by door control panel but not by remote control
Replace the battery if necessary (generally, the battery life of the remote control of the domestic electric remote control garage door garage door opener is about 5 years). If you have two or more remotes and only one is working, repeat the routine detailed in the "Programming the Garage Door Opener and Remotes" section. Is the gate button blinking? The locking feature on the garage door opener is now activated. If you have a multifunction door control panel, press and hold the lock button for 2 seconds. The gate button will stop flashing.
4. Insufficient remote control range
Is the battery installed? Change the position of the remote control in the car. Metal garage doors, insulation with foil on the back or metal baffles will reduce the transmission range.
5. Door reverses motion for no apparent reason, and garage door opener light doesn't flash
Is something blocking the door? Pull the release handle. Operate the door by hand. If it is unbalanced or stuck, it should be repaired by qualified personnel. Sweep ice or snow from the garage floor where the garage door is closed. Repeat the routine detailed in the "Setting Limits" and "Setting Forces" sections of the manual. After making any necessary adjustments, the safety reverse test should be repeated.
6. The door reverses movement for no apparent reason and the garage door opener light flashes for 5 seconds after reverse movement
Check the protection system (infrared sensor) (if this accessory is installed). If the LED indicator is flashing, correct the alignment.
7. In the living quarters, the noise of the garage door opener disturbs the people
If normal operating noise becomes a problem due to the proximity of the garage door opener to the living quarters, it is recommended to install a vibration isolator kit. The kit is designed to reduce the "soundboard" effect and is easy to install.
8. Garage doors open and close on their own
Make sure the buttons on the remote are not stuck in the "on" position.
9. Door stops, but does not fully close
Repeat the routine detailed in the "Setting Limits" section. After making any adjustments to door arm length, closing force or down (closing) limit, the safety reverse test should be repeated.
10. Door can be opened but not closed
Check the protection system (infrared sensor) (if this accessory is installed). If the LED indicator is flashing, correct the alignment. If the garage door opener light does not flash and the device is new, repeat the routine detailed in the "Setting Limits" and "Setting Forces" sections of the instructions. Right: After making any necessary adjustments, the safety reverse test should be repeated.
11. Garage door opener light not on
Replace the light bulb (24V/21W larger). Replace defective bulbs with crude service lighting bulbs.
12. Garage door opener creaking
The door may be out of balance or the spring may be broken. Close the door and disconnect the rollers with the manual release cord and handle. Open and close the door by hand. A properly balanced door can stay at any point of travel and is fully spring supported. If this is not the case, a qualified person should be called to correct the problem.
13. Garage door opener motor hums temporarily, then doesn't work
The garage door spring may be broken. See above. If the problem occurs the first time the garage door operator is operated, the door is locked. Unlock the door. After making any necessary adjustments, the safety reverse test should be repeated.
The ATO Door Opener can be used for both industrial and domestic use. We support 110V and 220V door openers, swing gate openers and garage door openers for worldwide use. The video below will demonstrate 110V/220V garage door opener control.